How Can We Assist You?
Reach out to our administrative, technical, and field-verification volunteers for issues related to patient appeals, mosque listings, or institution accounting access.
Welfare & Medical Aid
Queries concerning patient verification, receipt vouchers, or reporting an emergency case.
Technical Support
Assistance with portal logins, SMS OTP delivery, user management, and ledger statement exports.
Tasdeeq & Institutions
Verification of institutional profiles, certificate requests, and madrasa committee updates.
Frequently Asked Questions
How do I verify the authenticity of a medical campaign?
Every case displayed under our Welfare portal includes authenticated hospital estimations and doctor prescriptions checked physically by our field volunteers. You can click on any case to inspect verified medical reports directly.
Where can I download my donation receipt?
Following a successful online transaction, an automated confirmation banner displays your receipt voucher number. You can also view or print official voucher slips by accessing the Donor Portal using your registered mobile number.
Can our Mosque or Madrasa use the accounting module for free?
Yes. Hidayat Foundation provides free cloud-based institutional accounting, receipt generation, and monthly timetable software to masajid and non-profit madrasas across India. Contact our onboarding desk to set up your entity.
How do I update Jama'at timings for my local mosque?
Authorized mosque committee members and personnel can log into the staff portal via their registered mobile number to immediately update daily congregational timings.